The ethics code that employees offer their customers consists of:
PROFESSIONALISM: Continuous training, constant updating and professional skills;
TRANSPARENCY: Relationship of trust with the customer and constant attention to the laws on the protection of personal data;
EQUALITY: Every customer, Italian or foreign, young or old... has the same respect and protection and is informed in a simple and comprehensive way about his health needs
HONESTY: Timeliness and accuracy in the answers, and care to provide customers with all the information on the correct way of taking medicines. Dialogue is based on availability and understanding.
